Information

In our showroom, you will find selected pieces from our collection along with sample materials, finishes and fabrics. Since most of our products are made-to-order, we can accommodate a wide variety of custom requests. We will be happy to meet with you and discuss your design and furnishing needs. Our showroom is located in Ilioupoli, Athens and operates Monday to Friday from 10 am to 8 pm and Saturday from 11 am to 5 pm. To provide our best service to you, visits are made by appointment only. We look forward to seeing you.

Please call (+30) 2109913670 or email hello@thriveforms.com to schedule an appointment.

When it comes to bespoke orders, our workshop is where the real magic happens. In-house production enables us to guarantee quality and gives us control over delivery timescales. It also allows us to adjust to any unique requirements you may have. As for our curated collection, we work closely with selected manufacturers in Greece, Italy, Portugal, Belgium and Denmark to offer you modern furniture of premium quality.

Many of our works are conceived to be customisable and tailored as one-of-a-kind works for any installation. Customisation can be by way of form, scale, application or material. For enquiries, please contact hello@thriveforms.com with requirements, details, and the needs of the space and project. 

We are open to creative partnerships, commissions and special projects in the realms of custom furnishings for residential or commercial applications. For enquiries, please contact hello@thriveforms.com with requirements, details, and the needs of the space and project. 

Lead times vary across our offerings and may also have dependencies on raw material availability. In general, they range from 4 to 8 weeks depending upon the particular piece, customisations and quantity. Please confirm lead times at time of quoting and order placement.  

Our goal is to ship your product in the safest manner possible while ensuring prompt delivery. We have developed relationships with a variety of carriers specialising in handling many different kinds of merchandise safely.

Most of our products are made-to-order items which usually require 4 weeks production time before they are shipped. You will be notified when your order ships out from our premises. Shipping times average approximately 1 week depending on the shipping zone. We will do our very best to get you your wonderful new furniture as fast as possible. Upon delivery, please inspect your items. A signature is required for all deliveries. The driver is unable to complete delivery without a signed delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage please note “refused due to damage” on this receipt. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck we will be unable to complete delivery to that address.

Delivery in Greece

Athens

Shipping within the area of Athens is free for retail customers. Your order will be delivered at no charge by our professional driver to the entrance of your building on street level, but will not be carried up the stairs, unpacked or assembled. These services are available on request and the cost is determined by the type and volume of your order. If you opt for inside delivery, our skilled team will move, unpack and assemble your order to the room of your choice and dispose of all packaging. Please ensure that there is sufficient access and space and that any staircases and elevators providing access are suitable for the delivery. Due to liability concerns, our delivery team will not be able to move, or dispose of any existing furniture or other items. 

Rest of Greece

Your order will be delivered by our domestic partner carrier or the carrier of your choice. The delivery professional will unload the furniture from the truck and set it by the curb, just inside your driveway or place it next to your front door. When your order arrives to the station in your area, you will be contacted to schedule a delivery date and time. An appointment will be made prior to delivery and a signature will be required. The shipping cost will be determined by the type and volume of your order. Please note that this service does not include delivery inside your home or office nor packaging removal, so be prepared. If you want to save a little money on shipping and have friends to help you move and unpack, this is your best option. If there is any assembly required for our pieces, it will be very minimal but not included in the delivery. If you have questions on what is needed, please do not hesitate to inquire at any time. 

EU Delivery

Your order will be delivered by one of our EU partner carriers. For shipping to remain at a low cost, the delivery professional will unload the furniture from the truck and set it by the curb at your home, business, or building address, unless otherwise specified. You will be contacted by the shipping company prior to delivery to schedule a date and time that works best for you. The driver will neither place the furniture in your home or business nor remove crating and packaging materials. If there is any assembly required for our pieces, it will be very minimal but not included in the delivery. If you have questions on what is needed, please do not hesitate to inquire at any time.

Orders shipped within the EU between VAT-registered businesses are not subject to VAT. Products are subject to VAT when shipped to an EU country, where customer is not registered for VAT. In any case, there are no customs duties to be paid when buying goods coming from within the EU. 

International Delivery

We will be happy to ship to a domestic freight forwarder for delivery overseas. Please note that products shipped outside the EU may be subject to charges imposed by local legislation. The recipient of the products is responsible for all customs and import duties needed for the export of their goods. Any additional taxes, fees, levies, or other charges necessary to clear package through customs will also be paid in full by the recipient. Unfortunately, we have no control over these charges and cannot predict what they may be. As a result, we will be unable to advise or provide any assistance on these processes; we can only recommend you to contact your local customs office for further information. Please note that delivery times to international destinations are not guaranteed due to the unpredictability of time spent in customs.

Textiles & Finishes

Please note the information contained in this guide should be treated as a recommendation only and no warranty is implied since results may vary.

Fabric

Day-to-day care

Protect from direct sunlight.

Regularly vacuum on low suction, using the upholstery attachment. Rotate reversible cushions regularly.

Spot cleaning

Treat spills and stains as soon as possible:

Gently remove soil or mop any liquids from the surface of the fabric. Do not scrub.

Apply dry cleaning solvent strictly according to instructions.

Do not saturate the fabric with water or other cleaning liquids. If further cleaning is needed, professional use of dry-cleaning or hot water extraction machines is recommended.

Recommendations

Do not brush fabric or use a vacuum attachment with a rotary brush.

Do not saturate the fabric with water or cleaning liquids.

Only use upholstery detergents.

Dry in shade away from direct heat or sunlight.

Leather

Day-to-day care

Protect from direct sunlight, direct heat and weather. Regularly dust with clean dry duster.

Spot cleaning

Treat spills and stains as soon as possible:

Carefully remove soil or mop any liquids from the surface of the fabric.

Gently wipe with a soft soapy cloth.

Allow drying, and then polish with a soft woolen cloth. Persistent stains may require treatment by a professional cleaner.

Recommendations

Do not use shoe, floor or laundry cleaner, shoe cream or saddlery products, solvents or cleaning fluids, abrasive powder or paste cleaners, floor, furniture or shoe polishes.

Avoid hard rubbing or scrubbing. Do not wet excessively.

Clean contact areas of perspiration and body oils regularly.

Use leather cleaners strictly in accordance with the manufacturer’s instructions.

Occasional use of proprietary leather conditioner recommended. Dry away from direct heat.

Vinyl

Day-to-day care

Protect from direct sunlight.

Regularly dust with clean dry duster.

Spot cleaning

Treat spills and stains as soon as possible:

Carefully remove soil or mop any liquids from the surface of the fabric.

Wipe with a clean cloth dampened with a mild detergent solution.

Remove residual detergent with a damp cloth dampened in water. Persistent marks may need solvents.

Check the effects of any solvents on a hidden area of cover.

Recommendations

Do not clean with hot water extraction or on-site dry-cleaning machines.

Do not use abrasive powder or paste cleaners.

Do not wet excessively.

A soft bristle brush may be used to remove ingrained soil. Avoid scratching by gentle brushing.

Dry in shade away from direct heat.

Veneer or Wood

Day-to-day care

Protect from direct sunlight.

Regularly dust surface with a damp cloth, in the direction of the natural grain.

Spot cleaning

Treat spills and stains as soon as possible:

Wipe down with a soft cloth dampened with a mild detergent.

Marks can be removed by rubbing a paste wax evenly onto the surface in a circular motion around the dirty area.

Then rub the entire table top in the direction of the grain. Dry in shade away from direct heat or sunlight.

Scratches

A product called ‘Scratch Out’ can restore scratches caused by dragging objects across the surface of the table.

Use this product in accordance with the manufacturer’s instructions.

Minor dents

They can be repaired by using coloured wax sticks.

Heat the wax colour which is the closest match to the veneer and apply to the dented area.

Gently rub with a polishing cloth.

For more visible dents, the surface may need to be professionally stripped back and re-lacquered.

Recommendations

Do not wet the tabletop.

Do not expose surface to alcohol.

Do not place cold or hot objects directly onto the surface of the table.

Avoid scratches by using placemats and coasters as well as not dragging objects across the surface or write directly onto it.

Do not use scouring pads, powder, concentrated detergents or silicone-based furniture polishes.

Laminate

Day-to-day care

Avoid constant exposure to direct sunlight and moisture. Wipe over with a clean soft damp cloth.

Soiled surfaces and light stains can be removed using warm soapy water or a non-abrasive or non-acidic detergent.

Spot cleaning

Treat spills and stains as soon as possible:

Remove by using the normal cleaning method or appropriate solvents. If the stain persists, apply a mild abrasive such as white toothpaste using a soft toothbrush or cloth. (This solution can also be used for slight scorch marks).

Scratches

Fine scratches or scuff marks can often be removed by the application of a good-quality car polish.

Recommendations

Avoid using wax and polishes.

Do not use harsh abrasives or scourers.

Do not cut directly onto the surface.

Avoid sliding heavy metallic or earthenware objects across the surface of table.

Although laminates can withstand boiling water and high temperatures, avoid placing hot objects directly onto the surface of the table.

Polished Aluminum

Day-to-day care

Wash coated surfaces with a soft cloth soaked in detergent and warm water, rinse thoroughly and dry.

Wash any film or residue with hot water.

A household cleaner can also be used then wiped with a lint free cloth.

Spot cleaning

Dirt/ Oil: Use very hot water and strong soap, then dry with a soft, lint free towel.

Recommendations

Do not use abrasive cleaners, pads or brushes.

Brushed Aluminum

Day-to-day care

Wash coated surfaces with a soft cloth soaked in detergent and warm water, rinse thoroughly and dry.

Wash any film or residue with hot water.

A household cleaner such can also be used then wiped with a lint-free cloth.

Spot cleaning

Dirt/ Oil: Use very hot water and strong soap, then lightly scrub in the direction of the aluminum grain with a soft bristled or Scotch-Brite pad. Treat stains with appropriate cleaner, leave the cleaner sit until the stain is dissolved, then follow the normal cleaning instructions.

Recommendations

Do not use stainless steel cleaner.

Polished Chrome

Day-to-day care

Dust regularly.

Wet cloth in a non abrasive cleaner such as liquid dish soap, and rub the polished chrome component lightly until the original lustre reappears.

Dry the component with a soft cloth to remove any soap residue.

Powder Coated Metal

Day-to-day care

Wash coated surfaces with a soft cloth soaked in detergent and warm water, rinse thoroughly and dry.

Wash any film or residue with hot water.

A household cleaner can also be used then wiped with a lint free cloth.

Scratches

Remove scuff marks and scratches from low-gloss coatings with pre-softened paste wax, following the manufacturer’s instructions.

Remove scuff marks and scratches from high-gloss coatings automotive polishing compounds, either liquid or paste.

After polishing, apply a pre-softened automotive paste wax to restore original sheen.

Stainless Steel

Day-to-day care

Regular dusting and wipe down with a soft, non-abrasive cloth dampened with a stainless steel cleaning agent.

Use only cleaning agents recommended for stainless steel.

Wipe dry the surface with a clean cloth.

Marble

Day-to-day care

Wipe spills as soon immediately.

Use pH balanced cleaners and soap free detergents, like mild dish-washing liquid. Rinse the tile and grout thoroughly to remove any remaining cleaner.

Buff the surface with a chamois.

Spot cleaning

Treat spills and stains as soon as possible:

Remove by using the normal cleaning method. If the stain persists, apply a pH balanced scouring cleaner using a soft bristled brush.

Recommendations

Do not use acidic cleaner as it will etch and remove the polished surface.

Do not use abrasive or powdered cleaners.

Some common food and drinks contain acids and should be manipulated with caution.

Avoid scratches by using placemats.

Glass

Day-to-day care

Wash using cleaning products specially designed for glass. Cloth, sponge or chamois can be used.

Do not use abrasive cleaner as it will scratch the glass surface.

Plastic

Day-to-day care

Wash plastic surfaces with a soft cloth soaked in mild detergent and warm water. Rinse thoroughly and dry with a soft cloth.

Do not use solvents or abrasive kitchen cleaners.

If you have any questions or comments, please contact us at hello@thriveforms.com

1. General Terms

Welcome to our online store. The term ‘THRIVE’ or ‘us’ or ‘we’ or ‘the Company’ refers to the owner of the website THRIVEFORMS SINGLE-MEMBER PRIVATE COMPANY / VAT No: EL801330990 / Tax Office: Ilioupoli, whose registered office is located at 5 Griva Street, Ilioupoli 163 41, Attiki, Greece. The term ‘you’ refers to the user or viewer of our website.

Before you enter and browse our website, it is necessary to review the following terms and conditions which apply specifically to the use of THRIVE, located at https://thriveforms.com/. Further use and browsing of THRIVE implies and suggests the explicit and unreserved understanding and acceptance of the terms and conditions. If any user does not agree to these terms, must refrain from the use of the store and from any transaction with it.

2. Amendment to these Terms and Conditions

The Company reserves the right to unilaterally amend or update these terms and conditions according to the needs and usages . In addition, it undertakes the obligation to inform users of any changes and any changes through the pages of this online store. It is clarified that changing conditions does not pertain to orders which you have already done .

3. User Account

You may use only one (1) password to open and access your account, and you may not use another account holder’s password or allow anyone else to use your password, for any reason. You are solely responsible for the security of your username and password and any activity that occurs under your membership account, whether authorised or unauthorised. Thrive will not be responsible for any losses incurred through the use of your password by a third party, except when unauthorised use is directly attributable to the gross negligence or fraud of the Company. You agree to immediately notify THRIVE of any unauthorised use or breach of your member account.

Should you forget your password, you may request an email to reset your password by using your username so that you can regain use of your account. This procedure assumes that the email address provided by you when registering is used (or the new one provided in the event of an update).

The Company has the right to suspend or terminate any member account and refuse any and all current or future use of this service and any support without prior notice at its discretion. Such termination will result in the deactivation or deletion of the member account, and the forfeiture and relinquishment of all content in the account.

4.1. Prices of Goods

Prices of the products do not include VAT, import taxes or other taxes, where applicable. Orders shipped within the EU between VAT-registered businesses are not subject to VAT. Products are subject to VAT when shipped to an EU country, where customer is not registered for VAT. Prices relate to amounts that are available in our warehouse or the warehouse of our suppliers, while the Company reserves the right to adjust prices.

4.2. Storage Fees

All orders will be shipped upon competition and final payment. Items not picked up within 30 days from the date of invoice for final balance due will be subject to storage and handling fees of 3% of order value per month. No order will be released until storage fees have been paid.

5.1. Withdrawal and Returns

If you are a consumer –a natural person acting for purposes outside your trade, business or profession– then you are entitled to withdraw within 14 calendar days of receipt by returning the product to us. Please inform us about the issue in writing or by email and we will send you a return code and a return address that you should use. Please write the return code on the outside of the packaging and then return the product at your expense to the address provided to you. The product must be in its original state, without being unsealed, and necessarily accompanied by the receipt of payment or invoice. Exchanges or reimbursements of made-to-order products CANNOT be performed.

The refund will be completed within 21 business days from the date we receive the goods, and if the above conditions have been adhered to. We will normally refund you using the same payment method that you used to purchase the goods. Shipping and packaging charges will not be refunded.

5.2. Damaged or Faulty Goods

We cooperate with professional carriers, but nevertheless, you must always examine goods on arrival before signing for them. If a product is damaged or faulty, please contact us at once of receipt or of the fault developing, and we will take care of the issue. Complaints must be made in writing and must include a detailed description of the defect with accompanying photos. 

Any visible damage to the packaging or shortages must be noted on the delivery note on receipt and subsequently be reported in writing to THRIVE. Non-visible damage must be reported in writing immediately upon discovery and within five days of receipt at the latest. Even if the Buyer intends to place the goods in storage, the Buyer is obliged to check the goods for visible defects and report any visible damage within five days of receipt of the goods at the latest. The Buyer bears the risk for the goods being stored under normal storage conditions for furniture and for the condition of the goods during storage. Failure to comply with these requirements means that the right to complain will be forfeited.

We reserve the right to refuse to issue a refund/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. Small knots, stripes, colour differences, marked and faint rings of wood grains are signs of genuineness and are not regarded as defects or deficiencies.

6. Cancellation

If a transaction cannot be completed for any reason, including cancellation by THRIVE, the latter will notify each user in such transaction by email, to the email address each has provided to https://thriveforms.com/. THRIVE, in its sole discretion, may cancel any transaction if the user fails to agree on the terms required to compete the transaction, by clicking the ‘Agree’ button as requested on the website.

For full or partial cancellation of your order, provided that the dispatch process has not started, you can email us at support@thriveforms.com and one of our associates will be happy to assist you .

7.1. Provided Information and Goods

The Company is committed to accuracy, veracity and completeness of the information listed at the online store, as for the identity of the company so for the transactions carried out by the online store. The Company, in the context of good faith, is not responsible and is not bound for mistakes made during the data entry process at the online store and shall be entitled to rectification of mistakes anytime it becomes aware of their existence. 

7.2. Product Dimensions

The stated dimensions are indicative and may vary, and deviations from the specified size of a product may occur.

8. Limitation of Liability

Within the framework of transactions, the Company shall not be responsible for any damages that may be caused by the execution or non-execution of orders or by the order delay for any possible reason. THRIVE shall not offer any guarantee for the availability of goods, but will promptly notify the customers of any unavailability. The online store offers content (information, names, photos and pictures), products and services available through the website ‘as they exactly are’. In no case the Company shall not bear civil or criminal liability for any damage (caused deliberately, intentionally or accidentally, which collectively or separately represent the loss of revenue, data, lost profits, compensation, etc.) that may be incurred by a visitor of the online store or third person due to the operation, proper or not, or/and to the use of the website, or/and to impossibility to provide services or/and products or/and to information available through the website, or/and due to any unauthorised interventions of third parties to products or/and services or/and information provided.

The Company reserves the right at any time and for any reason, with or without notice, to temporarily suspend, limit or terminate the user access to https://thriveforms.com/ and the usability of information and services, in whole or partially. The Company also reserves the right to modify, suspend, discontinue temporarily or permanently or restrict part of the services provided through the website. In all cases referred to in this paragraph, the Company has no liability towards the user or any third party.

9. Order Delays

The Company is not responsible for delays in performance (including delivery) due to circumstances not attributable to its fault or due to force majeure and will be entitled to an extension of time for execution. Examples could be strikes, terrorism, war, problems with suppliers/transport/production, currency fluctuations, governmental or regulatory action and natural disasters. If this lasts more than two (2) months, this Agreement may be terminated by either party without compensation.

10. Intellectual Property Rights

The entire content of the online store, including the distinctive titles, signs, pictures, graphics, photos, drawings, texts, etc., constitutes the intellectual property of the Company and are protected by the relevant provisions of Greek Law, European Law and International Agreements.

Any copying, transmitting or creating derivative works based on this content, or misleading the public about the real provider of the online store, is forbidden. Reproduction, republication, loading, announcement, dissemination, broadcasting or any other use of the content in any way or by any means, for commercial or other purposes, is allowed only with the prior written consent of THRIVE or any other copyright holder. Names, pictures, logos and distinctive features, that represent the online store with the trademark of Thrive or the third parties and their products or services, are the proprietary marks of the company or of the third parties and are protected by the relevant trademark laws. Their appearance at the website is in no way to be construed as a conveyance or granting of permission or right to use them.

11. User Responsibility

Users agree and undertake not to use the online store with the trademark of Thrive for: 1. sending, publication, email distribution or transmission by other ways of any content which is illegal by any reason, causing unlawful attacks and damage to the Company or to the third party, or offends the confidentiality or privacy of information concerning any person; 2. sending, publication, email distribution or transmission by other ways of any content causing breach of morality, social values, minors, etc; 3. sending, publication, email distribution or transmission by other ways of any content that users have no right to convey according to law or to existing agreements (such as inner information, proprietary or confidential information, received or disclosed as a part of corporative relations, or which is protected by confidentiality agreements); 4. sending, publication, email distribution or transmission by other ways of any content that causes infringement of any patent, trademark, commercial secret, copyright or other intellectual property of third parties; 5. sending, publication, email distribution or transmission by other ways of any materials containing virus software or other codes, files or programs created with the purpose of interruption, damage, destruction of the equipment of any software or of the computer hardware; 6. intentional or unintentional violation of current legislation or of provisions; 7. third parties harassment in any way; 8. collecting or saving of personal information concerning other users.

12. Links at the Website

The links listed at this site will let you leave the web page of  THRIVE. The related pages are not under control of the Company and the Company bears no responsibility for the content of any of the related pages or for any of the links listed at one of the related pages, or for any changes or updates at such pages. The Company shall not be responsible for emissions of the network or for any kind of transmission received from any of the related pages. The Company offers these links only as facilitating and the inclusion of any of them does not imply approval of a link by the Company.

13.1. Personal Data

‘Personal Data’ is considered to be information such as name, occupation, email, home address, telephone number or fax number and other details which identify an individual. Users of this site are not required to provide personal data in order to browse or have access to https://thriveforms.com/. However, in the event that users wish to participate in services provided by the website, it is required that they fill in the fields on the relevant forms marked with an asterisk so that the Company can provide those services to them.

13.2. Personal Data Management

The purposes for which a user’s personal data is collected are clearly outlined in each form that users are asked to complete. The Company keeps records and process personal data solely for purposes of communication, statistics, market surveys or improvement of services. As for the suggestions and ideas which come into the possession of the Company through the website, they can be used by the Company in any way with the user’s permission. Any user who provides said information, suggestions or ideas voluntarily waives any rights to their use or to compensation thereof.

13.3. Personal Data Protection from Third Parties

The Company is bound not to sell, share or distribute personal data to third parties, except as provided by law and only to the competent authorities. The Company has the right to provide personal data to third parties who are acting on behalf of the company in order to process personal data, but only in a way that is in accordance with the above paragraph. Third parties are prohibited from providing personal data to other third parties, except in cases provided by law.

13.4. Acceptance of Terms

The provision of personal data under the terms outlined above by users of https://thriveforms.com/ constitutes acceptance of the Terms of Use of their data according to this agreement. In the event that users do not agree with the above use of their personal data, they should not complete the relevant fields. Users may contact the competent department through the contact form found in this website, to verify the existence of any personal records and to demand that they be rectified, changed or deleted.

14. Security

Thrive uses secure sockets layer (‘SSL’), a security protocol that provides data encryption, server authentication, and message integrity for connections to the Internet to ensure that the data you provide to https://thriveforms.com/ is not transmitted over the Internet unencrypted and cannot be viewed by unauthorised individuals. Thrive has also implemented a security system requiring a user ID and a password to access your transactions on the website. You agree not to give your password to any other person or entity and to protect it from being used or discovered by anyone else.

15. Governing Law and Jurisdiction

The terms and conditions on this page shall be governed by and construed in accordance with Greek legislation. Any disputes arising out of the terms and conditions shall be adjudicated exclusively by Athens Civil Courts.

16. Contact Us

For further information and inquiries as regards the above Terms and Conditions or for the exercise of any legal right with regard to the personal data processing, the user shall contact the Company by phone at (+30) 210 9913670 or by email at hello@thriveforms.com

The THRIVE website and all intellectual property rights included in or related to it (including but not limited to copyrights, trademarks, service marks, trade dress rights, domain name rights, patents and data rights), are owned or licensed by us, and all right, title and interest in the THRIVE website and the intellectual property rights remain our property. Please note that pictures of the products on the THRIVE website are not in the public domain and you are not permitted to copy, download, modify or redistribute or redisplay these images without our prior written consent. You may not, and these Terms of Use do not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify or create derivative works with respect to the THRIVE website or the intellectual property rights reflected on that website. Furthermore, you may not remove any copyright, trademark or other intellectual property or proprietary notice or legend contained on the THRIVE website or its content.

General

The visitor shall have the sole responsibility regarding access to the services of this website. Access to the website may require the payment of fees to third parties (e.g. internet service providers, or mobile telephony). The visitor shall have the sole responsibility for the payment of the relevant fees. The visitor is also solely responsible for his personal equipment with the necessary technological means enabling him to access the services of the site.

THRIVE commits to ensuring the privacy of visitors of this website and its full compliance with existing national and Community legislation governing the protection of personal data of visitors of this website and of the users of the services provided by it.

The use of Cookies upon the website visit is always done in accordance with the present terms. During the first visit to the website, each visitor is requested to accept the use of Cookies according to the terms described below, while allowing the visitor to be informed about the policy followed by THRIVE regarding the use of Cookies. By using the website after being informed about the use of Cookies, or having been given the opportunity to receive information, the visitor is presumed to have unreservedly accepted the terms of use of Cookies of THRIVE and this website.

Term – Exclusion

The user understands and accepts that THRIVE retains the exclusive right to disable access to the services of this website at its absolute discretion.

Cookies

In order to provide visitors with optimal navigation and personalised service, this website only uses alphanumeric single-session identifiers (session cookies). Session cookies are used to identify the visitor/user and are automatically deleted as soon as the visitor/user leaves the website and the use of the browser is terminated.

Cookies do not store data that can identify the user, but personal information stored on the website regarding visitors can be linked to the information stored and can be taken from the cookies. Any information collected through the session cookies is not personalised for each individual visitor and therefore does not qualify as personal data within the meaning of Regulation (EU) No 679/2016 (hereinafter “the General Regulation”). THRIVE reserves the right to collect and store corresponding non-personalised data solely for statistical and marketing reasons.

Limitation of Liability

This website has a purely advertising-informative nature with regard to goods and services provided by THRIVE. Its content is not journalistic and the texts and information contained therein constitute an offer to the visitor/user and in general the community of internet users and should not be understood as valid information and/or advice, nor do they conceal any prompt by the firm to the visitors/users to proceed to or refrain from specific acts. THRIVE will therefore bear no responsibility for any kind of damage suffered by the visitor/user of this website and of the services provided to him. The visitor/user uses the services under his/her own responsibility and initiative.

Links to Other Websites

The website or its related applications may have links to, and details of third-party websites or applications non related to THRIVE. THRIVE does not control and therefore does not bear any responsibility for the availability, content, policy of protection of personal data and privacy, quality and completeness of the services provided by other websites and webpages to which this website refers via links, hyperlinks or advertising banners. THRIVE does not subscribe to, nor accept the content and services of the websites and webpages to which this website refers and is not associated to them in any other way.

Personal Data Policy – Compliance

THRIVE undertakes every effort to comply fully with the applicable national and EU legislation on the protection of personal data and, in particular, with the arrangements and requirements laid down in the General Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. In doing so, THRIVE has set up and follows protocols of operation, compliance and monitoring for the lawful, fair and accurate processing of personal data in a proportionate manner to the purposes for which the personal data are collected, as described below, through the use of appropriate organisational and technical measures and modern technological means, such as encryption, pseudonymisation, and under the principles of minimisation of the data collected, the determination of the purpose for which the personal data are being processed, as well as the storage period. To this end, THRIVE employs well-informed and properly trained staff in order to ensure respect of privacy, confidentiality and integrity of personal data and of the general principles laid down by the General Regulation and to provide the appropriate and necessary safeguards for the lawfulness of the processing. In accordance with the requirements of the General Regulation, THRIVE as the controller has updated all the contracts of its employees and external staff in order to provide better services and to ensure the maximum protection for personal data. In addition, it makes every effort to ensure that the cooperating third parties which are processing the personal data of its employees and clients are properly certified and trained and act in accordance with explicit and clear instructions, so that the processing on behalf of THRIVE fulfils all the requirements of the General Regulation.

Collection & Use of Personal Data

This website does not collect personal data of visitors through Cookies. Data which may fall within the scope of the concept of personal data referred to in Article 4 of Regulation (EU) No 679/2016 shall be collected and processed only in the event that a visitor requests an electronic quote for the purchase of any THRIVE product by telephone or email. The information requested from THRIVE in this case is the minimum possible and only the absolutely necessary (e.g. name and email address) for the purpose of facilitating the communication with the user/visitor and (b) the drawing up of the financial quote. When sending financial offers, at the request of a user/visitor and before the final registration of their data, users/visitors receive information about the intention of THRIVE to collect and process their data for the above purposes only. In addition, they are always asked to give their explicit consent to the collection and processing of their data by THRIVE, clearly specifying the purposes for which these data are to be collected and processed. By sending an email containing a financial offer, the visitor/user is informed by means of a standard footnote for (a) the terms of use of the service; (b) THRIVE’s policy for personal data; (c) the rights of the user (e.g. correction of data, withdrawal of consent, withdrawal request, etc.), as well as for the modalities for the exercise of those rights. THRIVE maintains and stores the above personal data for the reasonable time required until the relevant sales contract (electronic ordering, payment of the sale price, etc.) is drawn up. In the case of the electronic preparation of a contract for the sale of any product of the company, THRIVE requests, collects and stores the minimum and strictly necessary personal data of the contractor/user/visitor (name, address, contact telephone numbers, email address, fiscal registration number) for the purpose of (a) the proper fulfilment of the sales contract, (b) the organisation of its client base, (c) the handling and organisation of the orders, (d) the shipment and delivery of the goods to the buyer-client and (e) the issue of the legal purchase documents and the keeping of its accounting records under the terms of the applicable legislation. In the event that a sales contract between THRIVE and the user/visitor is not prepared (non-acceptance of the submitted financial offer) and provided that the user does not explicitly grant his consent to the collection and storage of his transferred personal data, THRIVE will automatically and definitely delete all data or information, which it received by email or telephone, at the pre-contractual stage. THRIVE reserves the right to keep a record of the consents received from each visitor/user, as well as of any later communication with them concerning the collection and processing of their personal data, in order to protect its legitimate interests.

Rectification/Deletion of Personal Data

THRIVE gives the right to any user/data subject whose personal data it has collected and processed to request information on such data, as well as, where applicable, their immediate deletion, rectification and/or updating, at any point in time, by sending a written request at hello@thriveforms.com. THRIVE expressly reserves the right to refuse to delete part of the data if these are necessary for accounting purposes and for compliance with applicable tax legislation and for the defence of its legitimate interests.

Availability & Disclosure of Personal Data

THRIVE commits not to sell, rent or otherwise publish and/or share the personal data it has collected and stored with any third party.

As an exception to that rule, THRIVE reserves the right to transfer and/or disclose personal data in its possession to third parties only in the following cases:

• Where it has the explicit consent of the data subjects concerned.
• If this is required for reasons of compliance with the relevant provisions of the Law and only to the competent authorities.

THRIVE may disclose the personal information of the users to any official, manager, insurer, professional advisor, agent, supplier or external contractor, to the extent that it is reasonably necessary for the purposes set out in this Policy.

In addition to the above, THRIVE may disclose personal data in the following cases:

(a) to the extent legally required by law
(b) in connection with existing or potential legal proceedings
(c) to establish, exercise or protect its legal rights
(d) to the buyer (or potential buyer) of any of its activities or assets, which it intends (or envisages) to sell, or transfer.

Apart from the cases provided for in this Policy, THRIVE will not make available its personal data to third parties.

Applicable Law & Other Conditions

The above terms and conditions and any amendments thereto shall be governed by and interpreted in accordance with the applicable Greek and Community law. In order to resolve any dispute as to the use of this website, or with regard to the collection and processing by THRIVE of personal and non-personal data in the course of its activities, the competent courts of Athens will have the exclusive jurisdiction.

This is the overall agreement between THRIVE and each visitor/user of this website and the associated services, as well as with any customer, or prospective customer of its products and services. No amendment to these terms shall be taken into account or considered as a part of this agreement unless it has been expressed in writing and incorporated in it by THRIVE. These conditions of use shall prevail over any other conditions and shall apply to all services and applications of this website and to all commercial transactions between THRIVE and any third party without the need for any other specific conditions.

THRIVE may update this Policy from time to time, publishing the new version on this site or in related applications.

The user should regularly check this page to ensure that he/she/it agrees with any changes to the terms of this Policy.

If any visitor/user of this website does not agree with the above listed conditions for the protection of personal data and THRIVE’s relevant privacy policy he/she/it must not use the services of the website and the company.