Information

In our showroom, you will find a selection of furniture from our collection, along with samples of materials and fabrics. Most of our products are made to order, allowing dimensions, materials and finishes to be tailored to the specific architectural and aesthetic requirements of each project.

We would be delighted to welcome you in person and discuss the possibilities for the design and furnishing of your space.

Our showroom is located in Ilioupoli, Athens, and welcomes guests throughout the week. For your convenience and to ensure we can provide the best possible service, visits are by appointment.

Please call (+30) 2109913670 or email hello@thriveforms.com to schedule an appointment.

When it comes to bespoke pieces, the process moves to our own workshop, where in-house production allows us to ensure quality at every stage and maintain greater control over delivery timescales. At the same time, it gives us the flexibility to adapt each piece to the specific requirements and particularities of every project, from dimensions and materials to the finer details.

For our curated collections, we work closely with selected manufacturers in Greece, Italy, Spain, Portugal and Belgium, with whom we share a common approach to design: reliable and functional products with a timeless character, designed to last and to create a meaningful connection with both people and the spaces they inhabit.

Proper care will help preserve the appearance and longevity of your furniture. The following guidelines are intended as general recommendations; always follow any specific care instructions supplied with the individual product or material.

Fabric
Protect upholstery from prolonged exposure to direct sunlight and heat. Vacuum regularly on low suction using an upholstery attachment and rotate removable cushions where possible. Treat spills promptly by blotting gently with a clean, absorbent cloth — avoid rubbing or saturating the fabric. For persistent stains or more thorough cleaning, we recommend professional upholstery cleaning.

Leather
Keep leather away from direct sunlight, excessive heat and moisture. Dust regularly with a clean, soft cloth and attend to spills immediately. A slightly damp cloth with mild soap may be used when necessary, followed by gentle drying. Avoid abrasive cleaners, solvents and household polishes. Suitable leather-care products may be used according to the manufacturer’s instructions.

Vinyl
Dust regularly and clean with a soft cloth, mild detergent and lukewarm water. Avoid excessive moisture, abrasive products and harsh solvents. Always test specialist cleaning products on an inconspicuous area first.

Wood & Veneer
Dust regularly with a soft, slightly damp cloth, following the direction of the grain. Wipe spills immediately and avoid prolonged exposure to direct sunlight, moisture and heat. Use coasters and placemats to protect surfaces, and avoid dragging objects across them. Do not use abrasive cleaners or silicone-based furniture polishes.

Laminate
Clean with a soft damp cloth and mild, non-abrasive detergent. Avoid prolonged exposure to moisture and direct sunlight, and do not place very hot objects directly on the surface. Avoid abrasive cleaners, scourers and cutting directly on the material.

Metal Finishes
For aluminium, chrome, powder-coated metal and stainless steel, regular dusting and gentle cleaning with a soft cloth and mild detergent is generally sufficient. Always dry the surface afterwards. Avoid abrasive cleaners, harsh brushes and products not intended for the particular finish.

Marble & Natural Stone
Wipe spills immediately and clean with a soft cloth and a mild, pH-neutral product. Avoid acidic or abrasive cleaners, as these may damage or dull the surface. Use coasters and placemats to help protect against staining, scratching and heat.

Glass
Clean with a soft cloth or chamois and a suitable glass cleaner. Avoid abrasive products or pads that may scratch the surface.

Plastic
Clean with a soft cloth, mild detergent and lukewarm water, then rinse and dry. Avoid solvents and abrasive household cleaners.

For any questions regarding the care of a specific product or finish, please contact us at support@thriveforms.com.

1. General Terms

Welcome to our online store. The term ‘THRIVE’ or ‘us’ or ‘we’ or ‘the Company’ refers to the owner of the website THRIVEFORMS SINGLE-MEMBER PRIVATE COMPANY / VAT No: EL801330990 / Tax Office: KEFODE Attikis, whose registered office is located at 5 Griva Street, Ilioupoli 163 41, Attiki, Greece. The term ‘you’ refers to the user or viewer of our website.

Before you enter and browse our website, it is necessary to review the following terms and conditions which apply specifically to the use of THRIVE, located at https://thriveforms.com/. Further use and browsing of THRIVE implies and suggests the explicit and unreserved understanding and acceptance of the terms and conditions. If any user does not agree to these terms, must refrain from the use of the store and from any transaction with it.

2. Amendment to these Terms and Conditions

The Company reserves the right to unilaterally amend or update these terms and conditions according to the needs and usages . In addition, it undertakes the obligation to inform users of any changes and any changes through the pages of this online store. It is clarified that changing conditions does not pertain to orders which you have already done .

3. User Account

You may use only one (1) password to open and access your account, and you may not use another account holder’s password or allow anyone else to use your password, for any reason. You are solely responsible for the security of your username and password and any activity that occurs under your membership account, whether authorised or unauthorised. Thrive will not be responsible for any losses incurred through the use of your password by a third party, except when unauthorised use is directly attributable to the gross negligence or fraud of the Company. You agree to immediately notify THRIVE of any unauthorised use or breach of your member account.

Should you forget your password, you may request an email to reset your password by using your username so that you can regain use of your account. This procedure assumes that the email address provided by you when registering is used (or the new one provided in the event of an update).

The Company has the right to suspend or terminate any member account and refuse any and all current or future use of this service and any support without prior notice at its discretion. Such termination will result in the deactivation or deletion of the member account, and the forfeiture and relinquishment of all content in the account.

4.1. Prices of Goods

Prices of the products do not include VAT, import taxes or other taxes, where applicable. Orders shipped within the EU between VAT-registered businesses are not subject to VAT. Products are subject to VAT when shipped to an EU country, where customer is not registered for VAT. Prices relate to amounts that are available in our warehouse or the warehouse of our suppliers, while the Company reserves the right to adjust prices.

4.2. Storage Fees

All orders will be shipped upon competition and final payment. Items not picked up within 30 days from the date of invoice for final balance due will be subject to storage and handling fees of 3% of order value per month. No order will be released until storage fees have been paid.

5.1. Withdrawal and Returns

If you are a consumer –a natural person acting for purposes outside your trade, business or profession– then for distance or off-premises purchases you are entitled to withdraw within 14 calendar days of receipt by returning the product to us. Please inform us about the issue in writing or by email and we will send you a return code and a return address that you should use. Please write the return code on the outside of the packaging and then return the product at your expense to the address provided to you. The product must be in its original state, without being unsealed, and necessarily accompanied by the receipt of payment or invoice. Exchanges or reimbursements of made-to-order products CANNOT be performed.

The refund will be completed within 14 days of the date on which we were informed of the consumer’s decision to cancel the order, and if the above conditions have been adhered to. However, we may withhold the refund until the goods are returned or until the consumer provides proof that they have been sent back. We will normally refund you using the same payment method that you used to purchase the goods. Shipping and packaging charges will not be refunded.

5.2. Damaged or Faulty Goods

We cooperate with professional carriers, but nevertheless, you must always examine goods on arrival before signing for them. If a product is damaged or faulty, please contact us at once of receipt or of the fault developing, and we will take care of the issue. Complaints must be made in writing and must include a detailed description of the defect with accompanying photos.

Any visible damage to the packaging or shortages must be noted on the delivery note on receipt and subsequently be reported in writing to THRIVE. Non-visible damage must be reported in writing immediately upon discovery and within five days of receipt at the latest. Even if the Buyer intends to place the goods in storage, the Buyer is obliged to check the goods for visible defects and report any visible damage within five days of receipt of the goods at the latest. The Buyer bears the risk for the goods being stored under normal storage conditions for furniture and for the condition of the goods during storage. Failure to comply with these requirements means that the right to complain will be forfeited.

We reserve the right to refuse to issue a refund/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. Small knots, stripes, colour differences, marked and faint rings of wood grains, as well as any small cracks that may appear on the solid wood surfaces, are signs of genuineness and are not regarded as defects or deficiencies.

6. Cancellation

If a transaction cannot be completed for any reason, including cancellation by THRIVE, the latter will notify each user in such transaction by email, to the email address each has provided to https://thriveforms.com/. THRIVE, in its sole discretion, may cancel any transaction if the user fails to agree on the terms required to compete the transaction, by clicking the ‘Agree’ button as requested on the website.

For full or partial cancellation of your order, provided that the dispatch process has not started, you can email us at support@thriveforms.com and one of our associates will be happy to assist you .

7.1. Provided Information and Goods

The Company is committed to accuracy, veracity and completeness of the information listed at the online store, as for the identity of the company so for the transactions carried out by the online store. The Company, in the context of good faith, is not responsible and is not bound for mistakes made during the data entry process at the online store and shall be entitled to rectification of mistakes anytime it becomes aware of their existence.

7.2. Product Dimensions

The stated dimensions are indicative and may vary, and deviations from the specified size of a product may occur.

8. Limitation of Liability

Within the framework of transactions, the Company shall not be responsible for any damages that may be caused by the execution or non-execution of orders or by the order delay for any possible reason. THRIVE shall not offer any guarantee for the availability of goods, but will promptly notify the customers of any unavailability. The online store offers content (information, names, photos and pictures), products and services available through the website ‘as they exactly are’. In no case the Company shall not bear civil or criminal liability for any damage (caused deliberately, intentionally or accidentally, which collectively or separately represent the loss of revenue, data, lost profits, compensation, etc.) that may be incurred by a visitor of the online store or third person due to the operation, proper or not, or/and to the use of the website, or/and to impossibility to provide services or/and products or/and to information available through the website, or/and due to any unauthorised interventions of third parties to products or/and services or/and information provided.

The Company reserves the right at any time and for any reason, with or without notice, to temporarily suspend, limit or terminate the user access to https://thriveforms.com/ and the usability of information and services, in whole or partially. The Company also reserves the right to modify, suspend, discontinue temporarily or permanently or restrict part of the services provided through the website. In all cases referred to in this paragraph, the Company has no liability towards the user or any third party.

9. Order Delays

The Company is not responsible for delays in performance (including delivery) due to circumstances not attributable to its fault or due to force majeure and will be entitled to an extension of time for execution. Examples could be strikes, terrorism, war, problems with suppliers/transport/production, currency fluctuations, governmental or regulatory action and natural disasters. If this lasts more than 2 months, this Agreement may be terminated by either party without compensation.

10. Intellectual Property Rights

The entire content of the online store, including the distinctive titles, signs, pictures, graphics, photos, drawings, texts, etc., constitutes the intellectual property of the Company and are protected by the relevant provisions of Greek Law, European Law and International Agreements.

Any copying, transmitting or creating derivative works based on this content, or misleading the public about the real provider of the online store, is forbidden. Reproduction, republication, loading, announcement, dissemination, broadcasting or any other use of the content in any way or by any means, for commercial or other purposes, is allowed only with the prior written consent of THRIVE or any other copyright holder. Names, pictures, logos and distinctive features, that represent the online store with the trademark of Thrive or the third parties and their products or services, are the proprietary marks of the company or of the third parties and are protected by the relevant trademark laws. Their appearance at the website is in no way to be construed as a conveyance or granting of permission or right to use them.

11. User Responsibility

Users agree and undertake not to use the online store with the trademark of Thrive for: 1. sending, publication, email distribution or transmission by other ways of any content which is illegal by any reason, causing unlawful attacks and damage to the Company or to the third party, or offends the confidentiality or privacy of information concerning any person; 2. sending, publication, email distribution or transmission by other ways of any content causing breach of morality, social values, minors, etc; 3. sending, publication, email distribution or transmission by other ways of any content that users have no right to convey according to law or to existing agreements (such as inner information, proprietary or confidential information, received or disclosed as a part of corporative relations, or which is protected by confidentiality agreements); 4. sending, publication, email distribution or transmission by other ways of any content that causes infringement of any patent, trademark, commercial secret, copyright or other intellectual property of third parties; 5. sending, publication, email distribution or transmission by other ways of any materials containing virus software or other codes, files or programs created with the purpose of interruption, damage, destruction of the equipment of any software or of the computer hardware; 6. intentional or unintentional violation of current legislation or of provisions; 7. third parties harassment in any way; 8. collecting or saving of personal information concerning other users.

12. Links at the Website

The links listed at this site will let you leave the web page of  THRIVE. The related pages are not under control of the Company and the Company bears no responsibility for the content of any of the related pages or for any of the links listed at one of the related pages, or for any changes or updates at such pages. The Company shall not be responsible for emissions of the network or for any kind of transmission received from any of the related pages. The Company offers these links only as facilitating and the inclusion of any of them does not imply approval of a link by the Company.

13.1. Personal Data

‘Personal Data’ is considered to be information such as name, occupation, email, home address, telephone number or fax number and other details which identify an individual. Users of this site are not required to provide personal data in order to browse or have access to https://thriveforms.com/. However, in the event that users wish to participate in services provided by the website, it is required that they fill in the fields on the relevant forms marked with an asterisk so that the Company can provide those services to them.

13.2. Personal Data Management

The purposes for which a user’s personal data is collected are clearly outlined in each form that users are asked to complete. The Company keeps records and process personal data solely for purposes of communication, statistics, market surveys or improvement of services. As for the suggestions and ideas which come into the possession of the Company through the website, they can be used by the Company in any way with the user’s permission. Any user who provides said information, suggestions or ideas voluntarily waives any rights to their use or to compensation thereof.

13.3. Personal Data Protection from Third Parties

The Company is bound not to sell, share or distribute personal data to third parties, except as provided by law and only to the competent authorities. The Company has the right to provide personal data to third parties who are acting on behalf of the company in order to process personal data, but only in a way that is in accordance with the above paragraph. Third parties are prohibited from providing personal data to other third parties, except in cases provided by law.

13.4. Acceptance of Terms

The provision of personal data under the terms outlined above by users of https://thriveforms.com/ constitutes acceptance of the Terms of Use of their data according to this agreement. In the event that users do not agree with the above use of their personal data, they should not complete the relevant fields. Users may contact the competent department through the contact form found in this website, to verify the existence of any personal records and to demand that they be rectified, changed or deleted.

14. Security

Thrive uses secure sockets layer (‘SSL’), a security protocol that provides data encryption, server authentication, and message integrity for connections to the Internet to ensure that the data you provide to https://thriveforms.com/ is not transmitted over the Internet unencrypted and cannot be viewed by unauthorised individuals. Thrive has also implemented a security system requiring a user ID and a password to access your transactions on the website. You agree not to give your password to any other person or entity and to protect it from being used or discovered by anyone else.

15. Governing Law and Jurisdiction

The terms and conditions on this page shall be governed by and construed in accordance with Greek legislation. Any disputes arising out of the terms and conditions shall be adjudicated exclusively by Athens Civil Courts.

16. Contact Us

For further information and inquiries as regards the above Terms and Conditions or for the exercise of any legal right with regard to the personal data processing, the user shall contact the Company by phone at (+30) 210 9913670 or by email at hello@thriveforms.com

The THRIVE website and all intellectual property rights included in or related to it (including but not limited to copyrights, trademarks, service marks, trade dress rights, domain name rights, patents and data rights), are owned or licensed by us, and all right, title and interest in the THRIVE website and the intellectual property rights remain our property. Please note that pictures of the products on the THRIVE website are not in the public domain and you are not permitted to copy, download, modify or redistribute or redisplay these images without our prior written consent. You may not, and these Terms of Use do not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify or create derivative works with respect to the THRIVE website or the intellectual property rights reflected on that website. Furthermore, you may not remove any copyright, trademark or other intellectual property or proprietary notice or legend contained on the THRIVE website or its content.

At THRIVE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard information when you visit our website, contact us, request a quotation, subscribe to our newsletter or work with us on a project.

For the purposes of applicable data protection legislation, the data controller is:

THRIVEFORMS S.M.P.C.
Kountouriotou 28B
163 42 Ilioupoli, Greece
Email: support@thriveforms.com

Information We Collect

Depending on how you interact with THRIVE, we may collect:

• your name and contact details, including email address, telephone number and postal or delivery address;
• information you provide when requesting a quotation or contacting us about a product, service or project;
• project information, specifications, measurements, plans, drawings, photographs, material preferences or other information you choose to share with us;
• information necessary for the preparation and fulfilment of an order, delivery, installation or other agreed service;
• billing and invoicing information where a commercial relationship is established;
• your email address and preferences if you subscribe to our newsletter;
• technical information generated when you use our website, such as IP address, browser and device information, security logs and cookie preferences.

We aim to collect only the information reasonably necessary for the relevant purpose.

Enquiries, Quotations & Projects

When you contact us regarding a product, request a quotation or discuss a potential project, we use the information you provide to respond to your enquiry, prepare proposals and quotations and understand the requirements of your project.

Where the enquiry may lead to an order or other agreement, this processing is necessary in order to take steps at your request before entering into a contract. In other cases, we may process the information on the basis of our legitimate interest in responding to enquiries and conducting our business.

If a project proceeds, we may continue to process relevant information for its design, production, administration, delivery, installation and after-sales support.

Orders & Business Records

THRIVE does not currently operate the website as an online shop. Orders and commercial arrangements are handled directly with our team.

Where you place an order, we process the personal information necessary to manage and fulfil that order, communicate with you, arrange production and delivery and provide any agreed services.

Certain information, including invoices and transaction records, may be retained where required in order to comply with accounting, tax or other legal obligations.

Newsletter & Marketing Communications

If you choose to subscribe to our newsletter, we use your email address to send you news, product updates, collections, projects and other communications relating to THRIVE.

Newsletter communications are sent on the basis of your consent. You can withdraw that consent at any time by using the unsubscribe option included in our communications or by contacting us at support@thriveforms.com.

Withdrawing consent does not affect the lawfulness of any processing carried out before its withdrawal.

Website Data & Cookies

When you visit our website, certain technical information may be processed in order to operate, maintain and protect the website and ensure its security and functionality.

The website may also use cookies and similar technologies. Cookies that are strictly necessary for the operation of the website may be used without consent where permitted by law. Any non-essential cookies requiring consent should only be activated according to the choices you make through our cookie settings.

Further information about the cookies used on the website should be provided in our Cookie Policy.

How We Use Your Information

We may use personal data to:

• respond to enquiries and requests;
• prepare quotations and project proposals;
• provide design, furnishing and consultancy services;
• manufacture or source products according to agreed specifications;
• manage orders, deliveries and installations;
• communicate with clients during and after a project;
• issue invoices and maintain business records;
• send newsletters where you have chosen to receive them;
• maintain the security and proper operation of our website;
• comply with applicable legal and regulatory obligations.

We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Who We May Share Information With

Where necessary for the relevant purpose, personal data may be shared with carefully selected third parties, including:

• manufacturers and suppliers involved in fulfilling an order or project;
• transport, delivery and installation partners;
• website hosting, IT and email service providers;
• newsletter and communications service providers;
• accountants, legal advisers and other professional advisers;
• public authorities where disclosure is required by law.

We only provide third parties with the information reasonably necessary for the service they perform and expect service providers processing data on our behalf to protect it appropriately.

International Transfers

Some technology or service providers may process information outside the European Economic Area.

Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer is made in accordance with applicable data protection legislation, including through an adequacy decision or appropriate contractual safeguards where required.

How Long We Keep Your Information

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting or reporting requirements.

In general:

• enquiry and quotation information is retained for as long as necessary to manage the enquiry and for a reasonable period thereafter;
• project and order information may be retained for the duration of the commercial relationship and for a reasonable period afterwards for customer service, warranty and record-keeping purposes;
• invoices and accounting records are retained for the period required by applicable law;
• newsletter information is retained until you unsubscribe or withdraw your consent.

When information is no longer required, it is deleted or anonymised where appropriate.

Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

Access to personal information is limited to those who require it for legitimate business purposes and to service providers who need it in order to perform agreed services.

Your Rights

Subject to the conditions provided by applicable data protection law, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal data;
• request restriction of processing;
• receive certain information in a portable format;
• object to certain processing;
• withdraw your consent at any time where processing is based on consent.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe that your personal data has been processed in breach of applicable data protection legislation.

To exercise any of these rights, please contact us at support@thriveforms.com.

Links to Other Websites

Our website may contain links to third-party websites. THRIVE is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by those websites before submitting personal data to them.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations. The latest version will always be available on our website.

Last updated: September 2026

Contact

For questions regarding this Privacy Policy or the way we process personal data, please contact:

THRIVE
Email: support@thriveforms.com

THRIVE uses cookies and similar technologies to support the proper operation and security of our website, remember certain preferences and, where applicable, understand how visitors interact with our website.

This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are stored on your computer, mobile device or other device when you visit a website. They allow a website to recognise certain information about your visit and may be used to support its functionality, remember preferences or provide information about how the website is used.

Cookies may be set directly by THRIVE (first-party cookies) or by external service providers whose services are used on our website (third-party cookies).

How We Use Cookies

Depending on the functionality available on our website, cookies may be used for the following purposes:

Necessary Cookies
These cookies are required for the website to function properly and securely. They may be used for essential technical functions, security, form functionality and to remember your cookie preferences.

Necessary cookies cannot generally be disabled through our cookie settings because they are required to provide functionality expressly requested by the visitor. Consent is not required for cookies that are strictly necessary for this purpose.

Preference & Functional Cookies
These cookies may allow the website to remember choices you make, such as language or other preferences, and provide enhanced functionality.

Where these cookies are not strictly necessary, they are used only after you have given the relevant consent.

Analytics & Statistics Cookies
Where enabled, these cookies help us understand how visitors use our website, for example which pages are visited and how visitors navigate between them. This information may help us improve the performance, content and user experience of the website.

Where consent is required, analytics cookies remain disabled until you choose to accept them.

Marketing & Third-Party Cookies
Certain third-party services or embedded content may use cookies or similar technologies, for example in connection with social media, videos or other external services.

Where these technologies are not strictly necessary, they are activated only after you have provided the relevant consent.

Third-Party Services

Some features of our website may be provided by third-party services. When such functionality is enabled, these providers may place or access cookies on your device and may process information according to their own privacy and cookie policies.

THRIVE does not control the cookies placed directly by third parties. Where consent is required, third-party functionality that uses non-essential cookies should remain inactive until you make the appropriate choice through our cookie settings.

Your Cookie Choices

When you first visit our website, you may be presented with options to accept, reject or manage optional cookies.

Non-essential cookies that require consent are disabled by default and are activated only after you make a positive choice.

You can change your preferences or withdraw your consent at any time through Cookie Settings available on our website.

Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

Browser Settings

Most browsers also allow you to view, block or delete cookies through their settings.

Please note that blocking certain necessary cookies may affect the functionality of the website. Browser controls do not necessarily replace the consent choices available through our website.

Cookies Used on This Website

The cookies currently used by our website should be listed in our Cookie Settings, together with information including:

• cookie name;
• provider;
• purpose;
• category;
• duration.

This list may change as website functionality and the services we use are updated.

Personal Data

Where information collected through cookies constitutes personal data, it is processed in accordance with our Privacy Policy and applicable data protection legislation.

For further information about how THRIVE processes personal data and your related rights, please refer to our Privacy Policy.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies or technologies used on our website, our services or applicable legal requirements.

The latest version will always be available on our website.

Last updated: September 2026

Contact

For any questions regarding our use of cookies or this Cookie Policy, please contact:

THRIVE
Email: support@thriveforms.com