Shipping & Delivery
Our goal is to ship your product in the safest manner possible while ensuring prompt delivery. We have developed relationships with a variety of carriers specializing in handling many different kinds of merchandise safely.
Most of our products are made-to-order items which usually require 2-4 weeks production time before they are shipped. You will be notified when your order ships out from our factory. Shipping times average approximately 1 week depending on the shipping zone. We will do our very best to get you your wonderful new furniture as fast as possible! Upon delivery please inspect your items. A signature is required for all deliveries. The driver is unable to complete delivery without a signed delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage please note “refused due to damage” on this receipt. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck we will be unable to complete delivery to that address.
Delivery in Greece
Shipping within the area of Athens is free for retail customers. Your order will be delivered at no charge by our professional driver to the entrance of your building on street level, but will not be carried up the stairs, unpacked or assembled. These services are available on request and the cost is determined by the type and volume of your order. If you opt for inside delivery, our skilled team will move, unpack and assemble your order to the room of your choice and dispose of all packaging. Please ensure that there is sufficient access and space and that any staircases and elevators providing access are suitable for the delivery. Due to liability concerns, our delivery team will not be able to move, or dispose of any existing furniture or other items. Feel free to request a quote.
Rest of Greece
Your order will be delivered by our domestic partner carrier or the carrier of your choice. The delivery professional will unload the furniture from the truck and set it by the curb, just inside your driveway or place it next to your front door. When your order arrives to the station in your area, you will be contacted to schedule a delivery date and time. An appointment will be made prior to delivery and a signature will be required. The shipping cost will be determined by the type and volume of your order. Please note that this service does not include delivery inside your home or office nor packaging removal, so be prepared. If you want to save a little money on shipping and have friends to help you move and unpack, this is your best option. If there is any assembly required for our pieces, it will be very minimal but not included in the delivery. If you have questions on what is needed, please do not hesitate to inquire at any time. Feel free to request a quote.
Your order will be delivered by one of our EU partner carriers. For shipping to remain at a low cost, the delivery professional will unload the furniture from the truck and set it by the curb at your home, business, or building address, unless otherwise specified. You will be contacted by the shipping company prior to delivery to schedule a time that works best for you. The driver will neither place the furniture in your home or business nor remove crating and packaging materials. If there is any assembly required for our pieces, it will be very minimal but not included in the delivery. If you have questions on what is needed, please do not hesitate to inquire at any time.
Orders shipped within the EU between VAT-registered businesses are not subject to VAT. Products are subject to VAT when shipped to an EU country, where customer is not registered for VAT. In any case, there are no customs duties to be paid when buying goods coming from within the EU. Feel free to request a quote.
We will be happy to ship to a domestic freight forwarder for delivery overseas. Please note that products shipped outside the EU may be subject to charges imposed by local legislation. The recipient of the products is responsible for all customs and import duties needed for the export of their goods. Any additional taxes, fees, levies, or other charges necessary to clear package through customs will also be paid in full by the recipient. Unfortunately, we have no control over these charges and cannot predict what they may be. As a result we will be unable to advise or provide any assistance on these processes; we can only recommend you to contact your local customs office for further information. Please note that delivery times to international destinations are not guaranteed due to the unpredictability of time spent in customs. Feel free to request a quote.